All open houses articles
Open HousesBy Anthony Grynchal6 min read

Showing a Claremont Home With Pets in Residence

A practical plan for showings and open houses when a dog or cat lives in the Claremont home: odor, liability, crates, and the honest options.

Family room with a built-in oak window seat in a Claremont home

The advice sellers get about pets is usually one sentence long: take the animal out of the house. It is good advice and it is incomplete, because it says nothing about the four hours before, the smell you cannot smell, or what happens on the fifth consecutive weekend of removing a nervous dog from its own living room.

Pets are not a marketing problem to be hidden. They are a logistics problem, a liability problem, and a sensory problem, and each has a different fix.

The odor problem is real and you are the worst judge of it

Olfactory adaptation is not a figure of speech. Live with an animal and your nose genuinely stops reporting it. Buyers walk in cold and get the full signal in about four seconds, which is before they have looked at anything you spent money on.

So do not trust your own assessment. Ask someone who does not live there and who will tell you the truth, and ask them at the front door, not after they have been inside for twenty minutes and adapted too.

What actually helps, roughly in order of effect:

  • Find the source. Odor lives in soft, absorbent things. Carpet and pad, upholstery, curtains, the dog bed, the litter area, the rug by the back door. Air fresheners layer scent on top of a source; they do not remove it.
  • Clean at the pad, not the surface. Old accidents soak through carpet into the pad and subfloor. Surface shampooing lifts the visible stain and leaves the smell, which returns with humidity.
  • Move the litter box, and move it correctly. Not to the garage that buyers will open. Relocated entirely, cleaned daily, and the old spot cleaned too.
  • Wash the soft goods. Beds, blankets, throw pillows, the towel by the door. This is the cheapest step and it is skipped constantly.
  • Air the house before every showing. Windows open twenty minutes ahead does more than any plug-in device.

Do not overcorrect. A house that smells strongly of vanilla candle reads as a house covering something. Neutral beats fragrant.

Removing the animal, and the honest version of that plan

The ideal is straightforward: the pet leaves before the first buyer arrives and returns after the last one goes. In practice, sustaining that across a multi-week listing takes an actual plan.

Decide in advance where the animal goes, who takes it, and what the fallback is when that person is unavailable. A friend's yard, a day care, a long walk, a drive. Then write it down, because the third weekend is when improvisation fails.

Also decide the notice you need. If a buyer's agent can request a showing on ninety minutes' notice and your dog is a two-hour problem, tell your listing agent that before the listing goes live so the showing instructions reflect reality. A showing that gets declined because nobody could reach you is worse than a showing scheduled around a real constraint.

When the animal genuinely cannot leave

Sometimes removal is not available. An elderly cat, a reactive dog, a medical animal, a fish tank, a bird that cannot be moved safely. Say so plainly and manage it rather than pretending.

The workable version looks like this. The animal is confined to one clearly identified room or a crate. There is a sign on that door, and the door stays closed. The showing instructions state that an animal is in the home and where. The agent conducting the showing knows before they arrive, not when a dog appears at the top of the stairs.

A confined animal in a marked room is a manageable fact. A loose animal that surprises a visitor is a different category of event entirely, and it is the one that produces a bite, a bolt into the street, or a claim.

Liability, briefly and seriously

A dog that bites a stranger in your house during a showing is a serious problem regardless of the dog's history or the circumstances. So is an animal that escapes through a door a visitor left open.

Two practical consequences. First, confinement is not about the animal's temperament; it is about eliminating the situation. Second, this is worth a real conversation with your insurance carrier before the listing starts, because homeowners policies vary in how they treat animal liability, and a listing period is exactly when your house fills with people the policy never contemplated. Ask your carrier directly rather than assuming.

Open houses are the hard case

A scheduled private showing is a bounded event. A public open house is three hours of a door swinging, which is why animals should be out of the house entirely for an open, without exception if you can manage it.

The door is the failure point. Someone props it open for the flow of visitors, and a cat that has never gone outside in its life is gone. If the pet absolutely must remain, it goes in a crate in a closed room with a sign, and someone checks that room between waves of visitors.

Everything else about the sensory presentation of the house still applies, and the pet work slots into the same preparation window as the rest of it. The sequence is laid out in preparing your home for a Claremont open house, and the compressed version is in the 48-hour staging checklist.

What to put away with the animal

The pet leaves and its infrastructure should mostly leave with it. Bowls, mats, toys scattered across the floor, the crate in the middle of the living room, the gate across the hallway, the scratching post in the corner of the bedroom.

This is not because buyers dislike animals. Many of them have their own. It is because pet infrastructure occupies floor area and reads as clutter in photographs and in person, and because a house that presents as a home with heavy pet use invites buyers to start pricing carpet replacement in their heads while they are still standing in it.

Leave the yard alone at your peril, too. Cleaning up the back lawn before every showing is unglamorous and it is the difference between a buyer walking the yard and a buyer glancing at it from the patio.

The short version

Fix the odor at the source, get the animal out on a plan you have actually written down, confine it visibly if it cannot leave, tell your agent the truth so showing instructions are accurate, and put the pet infrastructure away with the pet.

The rest of the seller-side sequence sits on the Claremont open houses hub. Anthony Grynchal has been licensed in California since November 2009.

Frequently asked questions

Do I have to disclose that a pet lives in the home?

You should tell your listing agent and have it reflected in the showing instructions, both so agents are not surprised and so anyone with an allergy can prepare. Whether a pet's presence or past damage triggers a disclosure obligation on the transfer disclosure statement depends on the specific facts, so raise it with your agent and, where damage or a bite history is involved, with counsel.

How do I know if my house smells like my pet?

You almost certainly cannot tell, because you have adapted to it. Ask someone who does not live in the home to give you an honest reaction at the front door, before they have been inside long enough to adapt as well. Then treat the sources rather than masking them: carpet pad, upholstery, soft goods, litter area, and the spots by the back door.

Can I leave my dog crated during an open house?

It is the fallback, not the plan. For a public open house the animal should leave the property if that is at all possible, because the front door stands open for hours and an escape is the likeliest bad outcome. If the pet must stay, use a crate in a closed room with a sign on the door, tell the agent running the open, and have someone check the room between waves of visitors.

Should I replace pet-damaged carpet before listing?

Often yes, if the damage is visible or the odor has reached the pad, because buyers price that repair generously and unfavorably in their heads. Get a professional assessment of whether cleaning will actually hold or whether the pad and possibly the subfloor need attention. Half a repair that smells again in a month is worse than none.

Anthony Grynchal, Mr. Claremont, in the Claremont Village

Written by

Anthony Grynchal

Anthony Grynchal is a California real estate professional with eXp Realty, licensed since November 2009 (California DRE# 01873626), and the Designated Local Expert™ for Claremont — where he has lived for more than 33 years.

More about Anthony

Published · Updated